WHAT WE DO

IT Infrastructure & Networks

Networks and Wi-Fi, Windows servers, users and devices, backup and restore, troubleshooting and maintenance. On-site work across Egypt, especially Alexandria and Cairo, by agreement.

Practical IT for day-to-day operations

A working business needs more than a website. I help assess and improve the networks, Windows systems, devices and backup procedures your team relies on. We agree the requirements and access before work begins.

What this includes

  • Business networks and Wi-Fi setup and troubleshooting
  • Windows server, user and device administration
  • Backup setup and agreed restore tests
  • Technical troubleshooting and maintenance
  • Coordination with business applications and existing systems

How we work

Start with the problem, the existing equipment and systems, and who needs access. Agree the scope, any required purchases, maintenance window and responsibilities before making changes. Document the agreed configuration and handover steps; verify the specific work completed.

On-site work in Egypt

Based in Alexandria, with on-site work across Egypt, especially Alexandria and Cairo. Travel, site access, visit timing and any travel costs are agreed per engagement. Remote work is considered where the task and authorized access make it appropriate.

Scope and limitations

Maintenance arrangements, response windows and ongoing support are agreed separately. This is not a 24/7 help desk, a managed security-monitoring service or a guarantee of uninterrupted operation. Backup work includes agreed checks and restore testing where feasible; it does not guarantee recovery of every file or system. Hardware, licensing and third-party service costs are scoped separately.

Software and infrastructure together

Some problems need a network or system improvement; others need a better website, workflow or custom application. I can help identify which approach fits. Integration is agreed around your actual systems, not added automatically to every IT engagement.

START A CONVERSATION

What needs attention in your IT setup?

Tell me about the issue, your existing systems and your location. We’ll agree the scope, access and any visit arrangements before work begins. Do not send passwords or sensitive network details through the inquiry form.